Security and GDPR

HR data is the mostpersonal datayou hold.

Sick leave, pay, review notes and personality profiles all sit in the same place. That is why access control, retention and traceability are not something bolted on afterwards — they are part of the data model.

The basics

Three things built into the data model.

  1. Data in the EUAll operations and storage take place on servers in the EU. A data processing agreement is signed as standard, and sub-processors are listed in it.
  2. Role-based accessRoles are defined down to field level. A manager sees their own team; a payroll administrator sees pay data; an HR partner sees their own units. Nobody sees more than they need.
  3. Full audit trailEvery look at an employee record, every change and every export is logged with user, timestamp and field. The log cannot be edited.

Access

The least access that still gets the work done.

Permissions are set per role and per field — not per module. That is the difference between a team lead seeing that someone is off sick, and seeing the diagnosis.

  • Roles with permissions down to individual fields
  • Scoping to your own departments, locations or legal entities
  • Single sign-on via Microsoft Entra ID
  • Automatic user provisioning and revocation on exit
  • Anonymity thresholds on pulse surveys that managers cannot bypass
  • Simulation view: see exactly what a given role can see

Retention

Deletion that happens on its own.

GDPR requires that you do not keep personal data longer than necessary. In practice that is the rule most organisations break — not deliberately, but because nobody gets round to clearing up. Komma does it automatically.

  • Retention deadlines per data type: applicants, leavers, documents
  • Automatic deletion or anonymisation once the deadline passes
  • Exceptions where legislation requires longer retention
  • Consent handling for applicants, with expiry and renewal
  • Export of your own data in machine-readable format at any time
  • Full extract and deletion when the agreement ends

Karma and your data

The AI is an assistant, not a decision-maker.

There are good reasons to be sceptical about AI in HR. Here is what we do about them.

Your data does not train anyone else’s modelsKarma works on your own dataset. The content is not used to train models that benefit other customers.
No automated decisionsKarma suggests and ranks. Hiring, pay, warnings and dismissals are decided by people — and that is not a setting you can switch off.
Everything is traceableEach suggestion is logged with what Karma proposed, what was changed, and who approved it.
It can be switched offKarma can be disabled per module, if you would like it in recruitment but not in payroll processing.

Questions

What your IT and compliance teams usually ask.

Where exactly is the data stored?

On servers in the EU. The specific locations and sub-processors are listed in the data processing agreement, which we send before you sign a contract — not after.

Do you support single sign-on?

Yes, via Microsoft Entra ID, with automatic user provisioning. When an account is closed in Entra, access to Komma closes at the same time.

Can we get our data back out?

Yes, at any time and in machine-readable format — not just at termination. When the agreement ends you get a full extract, and data is then deleted according to the deadline you set.

Who at Komma can see our data?

Access to customer data requires a specific support case and is logged. We do not look through your data to see how it is going — and you can see in the audit trail if we have been in.

How do you handle subject access requests?

An employee can pull their own data directly in the platform. If you as data controller need to answer an access request, you can gather everything about one person in a single extract across the modules.

Security and compliance

Your data stays in Europe.

Hosted in the EU, built to GDPR, and auditable down to the individual field. Your DPO can see exactly who changed what, and when.

Read how we handle your data
Hosted in the EU
GDPR ready
ISO 27001 certified
99.9%
Uptime SLA
  • Roles and permissions

    Decide what every role can see and change

  • Single sign-on

    Microsoft Entra, one log-in for everyone

  • Data retention

    Records delete themselves on your schedule

  • Audit log

    Every change logged with who made it and when

  • Simulate access

    See the system exactly as another role sees it

Want to do the compliance conversation first?

We are happy to meet your IT team or DPO before we show the product at all. Need a data processing agreement, security documentation or answers to a vendor questionnaire? We send it before a demo.